Privacy Policy
Last updated: November 3, 2026
First Eagle Roofing LLC ("we," "us") respects your privacy. This policy explains what information we collect through this website and how we use it.
Information We Collect
When you request an inspection or contact us through a form or website chat, we collect the details you provide: name, phone number, email, property ZIP code, property type, and a description of your project. This may include your requested service, timeline, and whether your request involves an insurance claim. Please do not send sensitive financial information or insurance account credentials through website chat.
We also record your text-message consent choice and, when you opt in through our inspection form, the time of that choice. Our website and service providers may process basic technical information, such as browser type, pages visited, and interaction events, to operate the site and understand inspection requests.
How We Use It
- To respond to your request and schedule inspections or estimates
- To send appointment reminders and project updates
- To improve our website and services
We store your request in our customer management system so our team can follow up with you. Website chat is provided through LeadConnector / GoHighLevel, which processes the information you enter to deliver the conversation to our team. Providing a phone number or submitting a request alone does not authorize SMS messages.
SMS / Text Messaging
If you separately opt in to text messages from First Eagle Roofing LLC, we may send service-related messages about your inspection request, scheduling, appointment reminders, and project updates. This opt-in does not cover marketing or promotional texts. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe and HELP for help, or call 850-378-3376. Consent to receive texts is optional and is not a condition of any purchase; you may submit an inspection request without selecting the SMS box.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing with service providers that support delivery of our text messages is permitted solely to provide that service. All other information-sharing categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except providers necessary to deliver the messaging service.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate our business (for example, hosting and customer management software), or when required by law.
Data Security
We use reasonable safeguards to protect your information, though no method of transmission over the internet is completely secure.
Your Choices
You can ask us to update or delete your information by calling 850-378-3376. You can opt out of texts by replying STOP. We may retain records when needed to fulfill your request, meet legal obligations, resolve disputes, or document messaging consent and opt-out preferences. Opting out of SMS does not cancel a roofing appointment or contract.
Policy Updates
We may revise this policy when our services or information practices change. The date above identifies the latest revision. For the terms of our service-related messaging program, including cancellation and help instructions, please read our Terms of Service.
Contact
First Eagle Roofing LLC, Pensacola, Florida · 850-378-3376 · FL LIC# 29027858